Welcome to Hassle-Free — an online platform designed to connect customers with qualified legal advisors and provide hassle-free legal services, consultations, and bookings. By accessing or using our website, mobile application, or any related services (collectively referred to as "Hassle-Free" or "the Platform"), you agree to be bound by these Terms and Conditions.
Please read these terms carefully before using the Platform. If you do not agree with them, you should not use Hassle-Free.
1. Accounts and Registration
To use certain features of Hassle-Free, you may need to register an account. When you register:
You agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account.
Hassle-Free reserves the right to suspend or terminate your account if any information is found to be inaccurate, misleading, or fraudulent.
2. Services Provided
Hassle-Free acts as a digital bridge between customers seeking legal help and advisors offering professional services. We do not provide legal advice ourselves — all consultations are handled by verified independent advisors.
Customers can browse advisor profiles, schedule consultations, and make payments securely.
Advisors can list their expertise, availability, and manage bookings through the platform.
3. Payments and Refund Policy
Payments for advisory services are processed securely through third-party payment providers integrated into Hassle-Free.
Payment processing: Hassle-Free does not store your credit card or payment details. All transactions are handled through secure payment gateways.
Refunds: Refunds are granted in accordance with our Refund Policy. Generally, a full refund may be issued if a scheduled session is canceled at least 24 hours before the booking time or if the advisor fails to attend the session.
Partial or no refunds may apply if a session is missed or canceled late.
Any disputes regarding payments or refunds should be reported to our support team for review.
4. User Responsibilities
All users — both advisors and customers — must use Hassle-Free responsibly and in compliance with applicable laws.
Do not post false information, spam, or engage in abusive behavior.
Advisors must provide honest and professional services as agreed with the customer.
Customers must respect advisors’ time and follow booking and payment rules.
5. Privacy and Data Protection
We value your privacy. Our collection and use of personal data are governed by our Privacy Policy. By using Hassle-Free, you consent to the collection, use, and storage of your personal information as described therein.
We collect information such as name, contact details, and payment data to operate our services.
Your information is stored securely and shared only with trusted third-party providers necessary for platform operation (e.g., payment processors, hosting services).
You can request data access, correction, or deletion at any time by contacting our support team.
6. Intellectual Property
All content on Hassle-Free, including logos, text, graphics, and designs, is the property of Hassle-Free and protected under applicable copyright and intellectual property laws.
Users may not copy, reproduce, or redistribute any part of the Platform without prior written consent.
7. Limitation of Liability
Hassle-Free provides the platform “as is” and makes no guarantees regarding the availability, accuracy, or reliability of services offered by advisors.
Hassle-Free is not responsible for any direct or indirect damages arising from the use of the Platform, advisor services, or any disputes between users.
8. Termination
We reserve the right to suspend or terminate access to Hassle-Free for any user who violates these Terms or engages in harmful, fraudulent, or unlawful activities.
9. Changes to Terms
Hassle-Free may update these Terms and Conditions from time to time to reflect changes in services, legal requirements, or policies. The updated version will be posted on our Platform with the revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us: